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Linux CRM

Tuesday 31 January 2012 at 08:17 am

CRM, or Customer Relationship Management is a class of collaberative applications for enterprises that keep track of prospects, leads, customers, customer complaints, orders and shipments. Companies wishing to better serve customers in support situations as well as equip their sales force with tools to manage leads and prospects have turned to CRM tools for some time. Many varied computer applications, from ACT for the PC to the ultra sophisticated Siebel Systems corporate customer service applications for mainframes can be categorized under this banner.

Small companies looking for CRM solutions under a linux or Mac platform environment first need to consider how long they can operate in a lone-wolf mode. Applications like ACT, although as portable as their PC, and with ACT's creation of links to Blackberry, Palm and Windows CE, lacked the integration when a second sales person or customer service person joined the force. For the umteenth time, when it comes to using computers, there are two modes, solo and everything else. With contact management and CRM the Cloud is the ideal environment for contact management.

While there are probably sophisticated contact managers for groups using iPhones, we evaluation programs more along the lines of SugarCRM, an intense cloud based prospect and contact manager that has capabilities to manage every phase of prospecting, closing and selling. While SugarCRM can be downloaded and installed on your Mac or Ubuntu PC, it is an ideal candidate for the cloud. It can be scaled to the growth of your organization for less that $ 1000 per year per user and that is a small price compared to the cost of a years salary. For more information on Atlanta ERP visit MSincs Linux and open source ERP and CRM surveys.

Decatur Network Services

Tuesday 31 January 2012 at 08:01 am

Are you a Decatur Georgia small business looking for local network expertise? Perhaps you know that plugging network cables into a router and switch worked at home, but want to insure your office network is secure, or if remote access or cloud services fit into your office network implementation, You want to insure that your office and employees can work together as a team?

MSInc Web Atlanta provides network support services in Decatur Georgia, and can even arrange for the most organized and adaptable structured cabling services. Proper and secure networking allows printer sharing, file sharing and even QuickBooks accounting on multiple computers. Sometimes it is also required for the employees to transfer some files from one computer to another computer. Conventionally the files are transferred using an external driver that can be plugged in to the computer. That old method certainly takes too long and time wasting. You need a more effective transferring method which is using a local network. If in a small business there is no an IT support team that can do such IT implementation.

This service can include many things such as network installation, virus removal, internet installation, data storage, and many others. You need to make a decision that forms the foundation of a reliable and synergistic relationship with a vendor that brings the knowledge of computer network architecture to help your enterprise.